Commercial Pest Control for Multifamily & Rentals
Property Management Pest Control in Lexington, KY
Tenant complaints, unit turns, and the roach problem that keeps hopping units: we handle the pest side of property management with fast response, whole-building strategy, and documentation for every unit we touch.
5.0 · 138 Google reviews · KY Company Lic. #41842
One Partner From Single Rentals to Complexes
Whether you manage one rental house, a scattered portfolio, or a multifamily community, the job is the same: protect the asset, keep tenants satisfied, and keep records that hold up when things get contested. As part of our commercial pest control services, we give property managers one number to call, one team that learns your buildings, and pricing that scales with the work instead of a long-term contract.
The program is led by an Associate Certified Entomologist, which matters more in rentals than almost anywhere else: correct identification is the difference between a $200 fix and a building-wide program you did not need.
Whole-Building Strategy, Not Unit Whack-a-Mole
Here is the uncomfortable truth about multifamily pest control: treating one unit rarely solves a building problem. German cockroaches and bed bugs move between units through shared walls, plumbing chases, and hallways, so a complaint in 2B is often a symptom of something bigger. Spray 2B alone and the activity shifts to 2A and 2C, the complaints keep coming, and you pay for the same problem month after month.
Our approach starts with inspecting the reported unit and its neighbors to map the real footprint, then treating the affected cluster as one job with follow-up visits until monitoring shows it is done. It is a bigger first step and a much smaller total bill than the whack-a-mole alternative. For the pest-level detail, see our cockroach guide and bed bug services.
Unit-Turn Treatments
The empty week between tenants is the cheapest, easiest time to deal with pests: no scheduling around occupants, full access to every cabinet and closet, and a clean report in the file before the new lease starts. We slot unit turns into your make-ready timeline alongside paint and cleaning, and you get a documented, pest-checked unit to hand over on day one.
Tenant Complaint Response
When a tenant reports a problem, the clock starts on your reputation as a manager. Call or text us the address and we respond fast, confirm what is actually there, and report back with findings and an honest recommendation. Sometimes that means treatment. Sometimes it means telling you the "infestation" was a few nuisance invaders that need a door sweep. Either way, you get an answer you can forward to the tenant and the owner.
Documentation for Every Unit
- ✓ Per-unit service reports: findings, actions, and products with EPA registration numbers, filed by address and unit so your records match your portfolio.
- ✓ A defensible paper trail: documentation that supports you in tenant disputes, deposit decisions, and owner reporting.
- ✓ An online customer portal: the full service history for every property, one login away for you and your team.
“We’ve been struggling with ants for years at our apartment complex. We have tried baiting, cleaning, sealing off entrances. Nothing worked. Berner comes in and finds the 2 colonies (plus some extra issues) and solves it in less than 30 minutes. Great, well informed guy, that actually cares about taking care of his customer’s problems. 11/10 recommend over big brands.”
Why Facilities Choose Berner
Led by an entomologist
Our program is led by an Associate Certified Entomologist, so pest identification drives every treatment decision.
Licensed and insured
Fully licensed and insured in Kentucky (KY Company Lic. #41842), with records to match.
IPM and exclusion first
We fix causes: sealing entry points, correcting conditions, and monitoring, with targeted products only where needed.
No long-term contracts
Recurring service without the lock-in. We keep facility clients by performing, not by fine print.
Real local humans
Family-owned and Lexington-based. Call or text (859) 880-1519 and a person who knows your properties answers.
Straight answers
If we do not find a problem, we say so. Our reports show what we saw, not what sells a bigger program.
Property Management Pest Control FAQs
Can you handle both single rental houses and apartment complexes?
Yes. We service everything from a landlord’s single rental house to apartment complexes, condos and HOAs, and multi-family communities, with no minimum portfolio size and no long-term contract. Many property managers start us on one problem building and expand from there.
A tenant reported roaches. Do you treat just that unit?
We start by inspecting the reported unit plus the neighbors that share walls and plumbing, because German cockroaches move through a building along those lines. Treating one unit in isolation usually just relocates the problem. We will show you the actual footprint of the infestation and quote the scope that ends it, not the scope that keeps us coming back forever.
Do you provide documentation for each unit?
Yes. Every visit produces a per-unit service report: what was found, what was done, and any products used with EPA registration numbers. That paper trail protects you in tenant disputes, supports security deposit decisions after a unit turn, and shows owners their properties are being managed responsibly.
How fast can you respond to a tenant complaint?
Often within a day or two, and same day when the schedule allows. Call or text with the address and the complaint, and we will get a technician there, confirm what is actually going on, and report back to you with findings and a recommendation. If we find nothing, we tell you that too.
Get a Facility Assessment
Tell us about your portfolio, from one rental to a full community, and we will walk the property, show you where the risks are, and quote a program that fits how you operate. The walkthrough and the quote are free, with no obligation.